As you have probably heard, SharePoint 2010 has a total new interface on the user side: it has the ribbon as we know it from Office 2007.
There are a couple of reasons why this can probably become an issue and will require extra training for your end users:
- a lot of companies are still running Office 2003, and will probably hold on upgrading until Office 2010 is available. These people have never seen the ribbon before!
- the ribbon is “security trimmed”, but where in MOSS 2007 any option that you did not have access to was hidden, it is grayed out in SP 2010. This gives some very strange results if you only have read access: you get a ribbon full of disabled buttons.
- Some functions are less accessible than befor, e.g. the content types. It requires some extra clicks to get where you want.
Definitely something to consider when you start planning your end user training!