As you have probably heard, SharePoint 2010 has a total new interface on the user side: it has the ribbon as we know it from Office 2007.
There are a couple of reasons why this can probably become an issue and will require extra training for your end users:
a lot of companies are still running Office 2003, and will probably hold on upgrading until Office 2010 is available. These people have never seen the ribbon before!
the ribbon is “security trimmed”, but where in MOSS 2007 any option that you did not have access to was hidden, it is grayed out in SP 2010. This gives some very strange results if you only have read access: you get a ribbon full of disabled buttons.
Some functions are less accessible than befor, e.g. the content types. It requires some extra clicks to get where you want.
Definitely something to consider when you start planning your end user training!
The people from TechSmith (Camtasia, Jing, Snagit…) recently polled their community for best practices and tips for creating effective screencasts, software animations, screen demo’s, whatever you want to call them.
They bundled the result in a 3-page booklet, in a kind of “tag cloud” format. Quick to read, and very valuable!
Jane Hart keeps a list of Top Learning Tools, submitted by learning professionals from all over the world. This is my top list:
1. SharePoint: has become my platform of choice for knowledge sharing. The My Site stores all my content, shared or not shared, and makes it accessible from anywhere.
2. OneNote: because of its integration with other Microsoft Office products, I prefer OneNote over other note taking tools like Evernote.
3. Captivate: has been my favorite screencasting tool since version 1.0, because of its ease of use and flexible outputs.
4. Camtasia: my alternative for Captivate when it comes to recording complex applications that need real-time recording.
5. Jing: an ideal screencast recorder for “quickies”
6. WordPress: a versatile weblog with a great community around it
7. Delicious: has replaced my favorites and is quickly becoming my personal web memory
8. Google Reader: allows you to follow hundreds of RSS feeds, share posts, rate them…
9. TweetDeck: Twitter is great if you want to follow the “buzz” of the moment, but it would be impossible to manage the stream without an application like TweetDeck.
10. Adobe Presenter: one of the easiest PowerPoint converters with video, quizzing and SCORM support.
