After the installation of macOS Ventura (currently 13.1), the update of the Sonos Controller app would fail systematically with the error message: Sonos update failed – an unexpected error occurred.
This can be resolved by adding some permissions for the Sonos Installer:
- Open System preferences
- In the navigation column on the left, select Privacy & Security
- In the Privacy section, select App management
- Make sure that the switch is on next to Sonos Installer. This will give the installer the necessary rights to update the app.
2 thoughts on “Sonos controller update fails on macOS Ventura”
Sonos Installer is not listed in the App Management section so I can’t toggle it on. I did receive an error message that the Installer needed permission. When I selected “Allow”, it took me to the App Management page but the installer was not listed. Thanks for any help you can provide!
I had the same thing on another mac; I downloaded the installer from the Sonos site, installed the controller and that made “Sonos Installer” appear in the App Management page. Once I toggled it there, the next updates went smoothly again.