If you have been waiting for the nice search enhancements from Search Server Express 2008 to appear in MOSS, it seems that waiting is almost over: according to Arpan Shah’s blog, the features should be available for MOSS in a “rollup hotfix” early July.
Monthly Archives: June 2008
Search Server Express features coming to MOSS soon!
Why “SharePoint for Dummies” is not enough for your end users…
Very often, I talk to IT-people about providing end user training for their SharePoint implementation. Recently, on two separate occations, two IT managers made the same remark: “Just give them the “SharePoint for Dummies” book and they will be fine.”
I really hate it when people talk about “dumb” end users. But this set aside, I want to make clear why this is not really a good solution for end user training for SharePoint:
- A SharePoint end user training should always be a custom training: the SharePoint feature palette is so vast that while books discuss most of the features, companies only use their 20% of the functionalities. So why bother giving information about the ones you do not use?
- There is more to it than just SharePoint functionality: very often, the implementation of SharePoint brings changes in work methods, procedures, information sharing… Those are specific for your organisation.
- You need to sell your SharePoint solution to your internal audience. People are resistent to the change in their work habits, even if it is an improvement. Giving a book is not a very good sales pitch.
Microsoft released some interesting material to accomplish this: the SharePoint Training Kit, the SharePoint Internal Buzz kit. Very good material, but don’t make the same mistake: don’t throw this at your end user “as is”. Customize, customize…
Someone asked me if it would be possible to add a new language to the available language packs of the Microsoft Learning Content Development System. Well, as the system supports already multiple languages, that should not be that difficult. This is what I did (use at your own risk!):